Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, reports and presentations, maintaining client records, coordinating appointments, and responding promptly to enquiries. The role typically requires a diploma or degree in hospitality, business or a related field, along with strong administration, communication and organisational skills. Previous hotel sales, events or customer-service experience is advantageous. Candidates should be confident using Microsoft Office and hotel systems, attentive to detail, commercially aware and comfortable working to deadlines. A professional appearance, positive attitude, teamwork and fluent English are expected; Cantonese and Mandarin are valuable for serving Hong Kong and mainland Chinese clients.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong and recognised for its Asian-inspired service and warm, personalised guest experience. The group operates luxury hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its Hong Kong properties serve business travellers, leisure guests, corporate clients and large events, supported by restaurants, meeting facilities and comprehensive guest services. Shangri-La places emphasis on service excellence, colleague development, cultural awareness and responsible business practices. A Sales Coordinator joining the organisation can gain exposure to hotel sales administration, corporate accounts, events and cross-department operations within an internationally recognised luxury brand.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, aviation, finance, retail, technology and professional services. The culture blends Cantonese traditions with international influences, and English is widely used in business; Cantonese and Mandarin improve career prospects. Life is fast-paced, highly connected and relatively expensive, especially for accommodation, but public transport is excellent and the city provides easy access to beaches, hiking trails, islands and vibrant dining districts. Overseas professionals normally need an employer-sponsored employment visa, with the company demonstrating a genuine role and suitable qualifications or experience. Graduates of Hong Kong institutions may qualify for the IANG scheme, while dependants can usually apply for accompanying visas. Before relocating, candidates should budget for rent, deposits, insurance and transport, and confirm visa sponsorship, working hours and benefits directly with the employer.