F&B Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Sales Manager is responsible for promoting the hotel’s restaurants, bars, catering and banquet services, developing corporate and event accounts, preparing proposals, conducting client visits and meeting revenue targets. Candidates should have a diploma or degree in hospitality, business or a related field, together with several years of hotel food and beverage sales experience. Strong communication, negotiation and presentation skills are essential, along with knowledge of the Malaysian hospitality market and professional proficiency in English. The successful candidate is expected to build lasting client relationships, identify new business opportunities, coordinate closely with operations and deliver excellent service while maintaining accurate sales records and achieving budgeted revenue goals.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for warm Asian hospitality, comfortable accommodation, premium dining and attentive guest service. Its Malaysian properties serve leisure travellers, business guests, weddings, conferences and local dining customers. Shangri-La places strong emphasis on service standards, employee development, teamwork and creating memorable guest experiences. Depending on the property, employees may work in a busy city hotel, resort or convention environment, supporting restaurants, bars, banquets and wider commercial operations. The company typically offers structured hotel training, career progression and exposure to international hospitality practices.

Working in Malaysia

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail and business services, especially in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Langkawi, Penang and the islands of Sabah provide a relaxed coastal lifestyle, while Kuala Lumpur offers stronger career prospects, public transport and international amenities. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hospitality. Living costs vary, with resort islands generally more expensive for housing and imported goods. Foreign employees normally need an employment pass sponsored by the hiring company; approval is required before starting work, and qualifications and experience may be checked. Candidates should confirm accommodation, medical coverage, transport, flights and relocation assistance in the employment offer. Malaysia has a warm tropical climate, so lightweight clothing and reliable transport planning are useful.