Food & Beverage Administrator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Administrator supports the hotel’s food and beverage department with daily administration, records, reports, schedules, purchasing documentation, correspondence and coordination between restaurants, kitchens and management. Candidates are generally expected to have a diploma or relevant administrative experience, preferably in a hotel or hospitality environment. Good communication skills, attention to detail, organisation and proficiency in Microsoft Office are important. The role requires professional service standards, confidentiality, accuracy under pressure and the ability to manage several tasks while supporting smooth restaurant and banquet operations. Previous experience with hotel systems, inventory paperwork or departmental cost control would be advantageous.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are recognised for personalised service, comfortable surroundings and strong emphasis on guest experience. In Malaysia, Shangri-La operates established city and resort hotels, including properties associated with destinations such as Kuala Lumpur, Penang and Sabah. The group offers careers across food and beverage, rooms, culinary operations, administration, engineering, sales and corporate support. Employees typically work in multicultural teams and are expected to demonstrate courtesy, professionalism, teamwork and attention to service detail. Benefits and salary vary by property, position, experience and applicable Malaysian employment policies.

Working in Malaysia

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and other coastal destinations. Island resorts commonly recruit in food and beverage, housekeeping, culinary work, front office, guest activities, engineering and administration, with stronger seasonal demand during school holidays and peak travel periods. Malaysian culture combines Malay, Chinese, Indian and indigenous influences, reflected in its food, festivals and languages. Lifestyle ranges from busy urban living to relaxed beach communities, although island locations can be more seasonal and expensive for imported goods. Foreign employees normally need an employer-sponsored Employment Pass or other appropriate work authorisation before starting work; requirements depend on nationality, salary and role. Employers usually guide the application. Relocating candidates should confirm accommodation, transport, medical cover, contract terms and whether meals or staff housing are provided. Popular island destinations include Langkawi, Penang, Tioman, Perhentian and parts of Sabah.