Housekeeping Coordinator (Emiratisation Program)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Coordinator supports the daily administration and coordination of the housekeeping department at Shangri-La. Typical requirements include strong organisation, communication and computer skills, attention to detail, and the ability to manage records, staff requests, room-status updates and departmental correspondence. Previous hotel or administrative experience is useful, while knowledge of housekeeping operations and hotel systems is an advantage. As part of the Emiratisation Program, the role is intended for a UAE national and may suit an enthusiastic candidate seeking to develop a hospitality career. The successful candidate is expected to be professional, service-minded, discreet, dependable and comfortable working with colleagues across different departments in a fast-paced luxury hotel environment.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and known for warm, personalised service and high-quality hotels, resorts and residences. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La focuses on creating memorable guest experiences while maintaining strong standards in accommodation, dining, wellness and customer care. Its hotels typically offer structured training, multicultural workplaces and opportunities to progress within hospitality operations. In the United Arab Emirates, Shangri-La properties serve business and leisure travellers and are recognised for attentive service, elegant facilities and a strong focus on guest satisfaction. The company also supports local employment initiatives, including Emiratisation, helping UAE nationals build careers across hotel departments such as housekeeping, front office, food and beverage, finance and administration.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, offering substantial opportunities in hotels, tourism, aviation, retail, events and business services. Dubai and Abu Dhabi are the main employment centres, while Ras Al Khaimah and other emirates provide growing resort opportunities. UAE culture combines Islamic traditions, Emirati hospitality and a highly international population. Daily life is modern and convenient, with excellent transport, shopping, beaches and restaurants, although summers are extremely hot. Employers usually arrange an employment visa, medical examination, Emirates ID and work permit; employees should not work on a tourist visa. Relocation packages may include accommodation, transport, meals, insurance or flight benefits, but these vary by employer. Candidates should confirm salary, housing, working hours, gratuity and visa sponsorship in writing before accepting an offer.