Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is expected to drive event and group business, build relationships with corporate clients, agencies and event partners, prepare proposals, negotiate contracts and meet revenue targets. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel event-sales experience, strong knowledge of the local market and excellent communication and negotiation skills. The successful candidate should be commercially focused, well organised, confident in presentations and capable of managing multiple events from initial enquiry through execution. Flexibility, leadership, professional presentation and proficiency in English are expected; knowledge of additional languages and hotel sales systems is advantageous.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-based luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for warm Asian hospitality, personalised service, upscale accommodation and extensive dining, meeting and wellness facilities. Its Malaysian properties serve leisure travellers, corporate guests, weddings and major conferences, creating strong opportunities in sales, events, food and beverage, rooms and guest services. Shangri-La generally places emphasis on service standards, commercial performance, teamwork, staff development and cultural sensitivity. Benefits and working conditions vary by property and employment contract, but hospitality roles may include service charge, meals, uniform, medical coverage, staff rates and performance incentives.

Working in Malaysia

Malaysia offers varied island lifestyles and hospitality opportunities. Langkawi is the main resort destination, with jobs in luxury hotels, events, restaurants, marine activities and tourism; it has a relaxed pace, beaches and good international connections. Penang combines heritage culture, excellent food and a larger urban job market, although it is busier and more developed. Tioman and the Perhentian Islands offer diving, resorts and seasonal work, while Sabah and Sarawak provide opportunities linked to nature tourism and island resorts. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hotels. Costs are moderate, though resort-island housing and transport can be limited. Foreign employees normally require an employer-sponsored Employment Pass, with approval before starting work. Confirm eligibility, accommodation, medical requirements and contract benefits directly with the employer before relocating.