Events and Operations Assistant Manager, Family Experience

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events and Operations Assistant Manager, Family Experience will support the planning, coordination and delivery of family-focused events, activities and guest experiences at Shangri-La Singapore. Requirements typically include a diploma or degree in hospitality, events, tourism or a related discipline, together with experience in event operations, guest services or family programming. The candidate should be organized, creative, service-oriented and confident managing vendors, schedules, budgets and operational teams. Strong communication skills, attention to detail and the ability to work weekends, public holidays and changing shifts are expected. Experience in a luxury hotel, resort, attraction or children’s activity environment would be advantageous.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Singapore and recognized for its Asian-inspired service, warm hospitality and distinctive hotel experiences. The group operates hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Shangri-La Singapore is located near Orchard Road and is known for its extensive gardens, luxury accommodation, restaurants, family facilities and event spaces. The company places strong emphasis on guest satisfaction, service excellence, employee development and responsible business practices. Its family-oriented offerings make the Events and Operations Assistant Manager role particularly focused on creating engaging, safe and memorable experiences for children, parents and resort guests.

Working in Singapore

Singapore is a compact, highly connected island city with strong opportunities in hospitality, tourism, events, finance, technology, healthcare and retail. Hotels and resorts regularly recruit people in guest services, food and beverage, housekeeping, events, engineering and management. The culture is multicultural, efficient and generally respectful, with English widely used at work alongside Mandarin, Malay and Tamil. Lifestyle options include excellent public transport, diverse food, shopping, museums, parks and easy access to regional travel. Singapore is safe but relatively expensive, especially for rent and childcare. Foreign employees normally need an employer-sponsored work pass; the Employment Pass is generally for professional roles meeting salary and qualification criteria, while the S Pass applies to eligible skilled workers subject to quotas. Candidates should secure a job offer before relocating, confirm pass eligibility, budget for housing and healthcare, and understand local employment and tax requirements.