Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations, including recruitment, onboarding, employee records, attendance, training coordination, employee relations and compliance with Indonesian labor regulations. Candidates should have a diploma or degree in Human Resources, business administration or a related field, together with relevant experience in hotel or hospitality operations. Strong communication, organization and problem-solving skills are expected, as well as confidence handling confidential information and supporting employees at different levels. Familiarity with HR systems, Indonesian employment practices and English is advantageous. The successful candidate should be service-minded, approachable, discreet and able to work efficiently in a fast-paced hotel environment, including weekends or public holidays when required.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for warm Asian hospitality, high service standards and extensive guest facilities, including restaurants, wellness services, meetings and events. Shangri-La emphasizes colleague development, cultural diversity, ethical business practices and personalized guest experiences. In Indonesia, the group has operated prominent hospitality properties and provides opportunities across rooms, food and beverage, culinary, engineering, finance, sales and human resources. Working for Shangri-La typically involves structured hotel procedures, international service standards and collaboration with colleagues from diverse backgrounds. Benefits may include meals, uniforms, service charge, training and staff accommodation or transport, depending on the property and employment package.

Working in Indonesia

Indonesia offers hospitality opportunities across Bali, Java, Lombok, Batam and other resort destinations. Bali is especially popular for hotel, restaurant, wellness and tourism careers, while Jakarta and Surabaya provide broader corporate and city-hotel employment. Island life can be relaxed and community-oriented, with rich traditions, religious ceremonies, varied food and strong local culture. Costs are generally manageable, although popular parts of Bali can be expensive and traffic is a consideration. Foreign nationals normally need an employer-sponsored work permit and the appropriate work-limited-stay visa; working on a tourist visa is not permitted. Employers usually guide the immigration process, documentation and medical requirements. Candidates should confirm salary, service charge, accommodation, meals, insurance, transport, contract duration and leave before relocating. Learning basic Indonesian is valuable, while English is commonly used in international hotels. Climate is tropical, with wet and dry seasons.