Host / Hostess - Lobster Bar & Grill

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Host or Hostess welcomes guests to Lobster Bar & Grill, manages reservations and seating, provides accurate information about the restaurant, and helps create a warm, efficient dining experience. Candidates should have strong communication and interpersonal skills, a polished appearance, a service-minded attitude, and the ability to remain calm during busy periods. Previous experience in a quality restaurant, hotel, or hospitality environment is preferred. English is generally required, while Cantonese and Mandarin are valuable in Hong Kong. The successful candidate is expected to be attentive, organized, professional, flexible with shifts, and willing to work evenings, weekends, and public holidays. Knowledge of restaurant operations and reservation systems would be an advantage.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its hotels are known for attentive service, elegant surroundings, high-quality dining, and strong guest-relations standards. In Hong Kong, Shangri-La operates prestigious properties including Island Shangri-La and Kowloon Shangri-La, offering accommodation, restaurants, bars, banqueting, wellness facilities, and business services. The group places emphasis on personalized hospitality, teamwork, professional presentation, and staff development. Working for Shangri-La can provide exposure to international guests, luxury food-and-beverage operations, structured training, and opportunities to progress within the wider hotel network. Benefits and employment terms vary by property and role, but may include service charge, staff meals, medical coverage, discounts, and career-development support.

Working in Hong Kong

Hong Kong offers extensive opportunities in luxury hotels, restaurants, events, tourism, retail, finance, technology, and international business. Hospitality employees commonly work in busy, multicultural environments where English is useful and Cantonese or Mandarin can improve career prospects. The culture blends Chinese traditions with international influences, reflected in its food, festivals, efficient public transport, and fast-paced urban lifestyle. Housing is expensive, especially on Hong Kong Island and in central Kowloon, so many workers share apartments or live in the New Territories. The city has excellent rail, ferry, and airport connections, plus beaches, hiking trails, and outlying islands for leisure. Foreign employees normally need an employment visa sponsored by an eligible employer before starting work; requirements include a valid job offer, suitable qualifications, and proof that the role is genuine. New arrivals should arrange accommodation, insurance, banking, and local registration promptly.