Tea Master

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Tea Master is responsible for presenting Shangri-La’s tea programme, preparing and serving premium teas, explaining their origins and characteristics, and maintaining excellent guest service standards. Candidates should have strong knowledge of Chinese and international teas, tea-brewing techniques, food and beverage service, and hygiene procedures. Previous experience in a luxury hotel, fine-dining restaurant, tea house, or a similar hospitality environment is preferred. Good communication skills, cultural awareness, attention to detail, and a polished professional appearance are expected. Fluency in English and Cantonese or Mandarin would be advantageous. The successful candidate should be passionate about tea, confident engaging with guests, and comfortable working flexible shifts in a busy luxury-hospitality setting.

About the employer

Shangri-La is a global luxury hospitality group founded in Hong Kong and recognised for warm Asian-inspired service. The group operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La properties are known for high service standards, refined dining, wellness facilities, and personalised guest experiences. The company places strong emphasis on colleague development, cultural understanding, professionalism, and genuine care for guests. A Tea Master working for Shangri-La would typically support the hotel’s food and beverage operation while helping create distinctive experiences around premium tea and Chinese hospitality traditions. Employment may offer exposure to luxury hotel operations, structured training, staff benefits, and opportunities for career progression within the wider group, depending on the property and employment terms.

Working in Hong Kong

Hong Kong is a fast-paced international city with strong opportunities in luxury hotels, restaurants, retail, finance, technology, and tourism. Its culture blends Cantonese traditions with global influences, and tea, dim sum, festivals, and family dining remain important parts of daily life. The lifestyle is convenient but energetic, with excellent public transport, varied food, shopping, hiking trails, beaches, and lively arts and nightlife scenes. Housing can be expensive, especially in central districts, so many workers live in Kowloon, the New Territories, or shared accommodation. Foreign employees generally need an appropriate employment visa, normally sponsored by the employer, and should not begin work before approval. Employers often provide guidance on documentation and relocation, but applicants should confirm housing, medical coverage, working hours, and visa conditions directly. Cantonese is widely spoken, while English is common in hotels and business settings.