Flower Shop Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Flower Shop Manager oversees daily operations of Shangri-La’s flower shop, including floral design, purchasing, stock control, displays, customer service, and team supervision. The role typically requires several years of floristry or retail management experience, strong knowledge of flowers and arrangements, commercial awareness, and good communication skills. Experience in a luxury hotel, wedding, event, or premium retail environment is advantageous. The successful candidate is expected to maintain high presentation standards, manage orders accurately, meet guest and client expectations, control costs, and support floral requirements for hotel functions, weddings, restaurants, and VIP occasions. Creativity, organisation, leadership, flexibility, and the ability to work weekends or public holidays are important.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is recognised for its personalised service, elegant properties, extensive dining options, and strong emphasis on Asian hospitality. Shangri-La hotels commonly provide accommodation, restaurants, meeting and event facilities, wellness services, and premium guest experiences. Employees work in an international environment with opportunities across hotel operations, food and beverage, events, finance, engineering, and guest services. In Hong Kong, the company operates well-established luxury hotels serving business travellers, leisure guests, residents, and high-profile events. Its service culture places importance on professionalism, attention to detail, teamwork, cultural awareness, and consistently exceeding guest expectations.

Working in Hong Kong

Hong Kong offers strong opportunities in luxury hotels, floristry, retail, events, food and beverage, finance, technology, and tourism. The city combines Chinese traditions with international influences; Cantonese is widely spoken, while English is common in business and hospitality. Life is energetic and convenient, with excellent public transport, diverse restaurants, shopping, hiking trails, beaches, and a busy cultural calendar. Housing can be expensive, especially near major business districts, although efficient transport allows commuting from more affordable areas. Overseas employees generally need an approved employment visa sponsored by their employer, and the role must meet local immigration requirements. A valid passport, employment contract, qualifications, and relevant experience are normally required. New arrivals should arrange accommodation, healthcare coverage, banking, and an identity card after arrival. Hong Kong is well connected internationally and can suit candidates seeking a fast-paced, multicultural hospitality career.