Human Resources Assistant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Assistant supports daily HR operations at Shangri-La in Hong Kong. Typical responsibilities include maintaining employee records, preparing HR documents, coordinating recruitment and onboarding, arranging interviews, assisting with training, handling staff enquiries, and supporting payroll or benefits administration. Candidates are generally expected to have a diploma or degree in human resources, business administration, hospitality, or a related field, together with relevant administrative experience. Strong communication, organisation, confidentiality, and computer skills are important. Previous experience in a hotel or service environment, familiarity with Hong Kong employment practices, and proficiency in English and Chinese are advantageous. The successful candidate should be reliable, approachable, detail-oriented, and comfortable working in a fast-paced, multicultural workplace.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other markets. Its hotel brands are known for personalised service, comfortable accommodation, restaurants, wellness facilities, and strong attention to guest experience. Shangri-La employs people in front office, food and beverage, housekeeping, culinary, engineering, sales, finance, and corporate support functions. The company places emphasis on service culture, colleague development, teamwork, and professional standards. In Hong Kong, Shangri-La properties serve international travellers, business guests, local residents, and event customers, offering employees exposure to a highly international luxury-hotel environment. Exact duties, benefits, and salary for an HR Assistant depend on the specific property and the candidate’s qualifications and experience.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, retail, finance, technology, logistics, healthcare, education, and professional services. Hotel and tourism jobs are concentrated on Hong Kong Island, Kowloon, and the wider metropolitan area, while Lantau is important for the airport and resort operations. The culture blends Chinese traditions with international influences; Cantonese is widely spoken, and English is common in business and hotels. Life is energetic and convenient, with excellent public transport, diverse food, shopping, hiking, beaches, and busy urban neighbourhoods. Housing can be expensive, so many newcomers share apartments or live farther from central districts. Overseas employees generally need an employment visa sponsored by an approved employer, with eligibility based on qualifications, experience, and a genuine job offer. Employers may assist with visa paperwork, but applicants should confirm arrangements before relocating. A valid passport, medical or background documents, and proof of qualifications may be required.