Audio & Video Technician

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Audio & Video Technician is responsible for setting up, operating, maintaining and troubleshooting audiovisual equipment used in hotel meetings, conferences, banquets and guest events. Requirements typically include a technical diploma or relevant experience in audio-visual systems, familiarity with sound, lighting, video conferencing and presentation equipment, and strong fault-finding skills. The candidate should be service-minded, organised and comfortable working flexible shifts, weekends and under event-related pressure. Good communication skills, professional presentation and the ability to coordinate with guests, event organisers and hotel departments are expected. Experience in a luxury hotel, resort or events environment is advantageous.

About the employer

Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Asia and recognised for warm, personalised service. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Shangri-La properties typically provide accommodation, dining, meetings, wellness and leisure facilities for business and leisure travellers. The group places strong emphasis on guest satisfaction, cultural understanding, professional development and service excellence. In the United Arab Emirates, Shangri-La properties serve a diverse international clientele and host conferences, weddings and corporate events, creating opportunities for technical, operational and hospitality professionals. Employees commonly work in multicultural teams and are expected to maintain high standards of presentation, reliability, safety and guest care.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, including Dubai and Abu Dhabi, with strong opportunities in hospitality, tourism, events, construction, aviation, technology and retail. The culture blends Emirati traditions with a large international community; modest dress, respect for religion and awareness of local customs are important. Lifestyle options range from modern city living and beaches to desert excursions, shopping and outdoor activities, although summers are extremely hot. Most expatriate employees require employer-sponsored residence and work visas. Employers usually arrange the work permit, medical checks, Emirates ID and residency process, while requirements vary by contract and nationality. Relocating candidates should confirm accommodation, transport, insurance, flights, gratuity and visa sponsorship before accepting an offer. Dubai and Abu Dhabi are well connected, but living costs can be high, especially for housing. English is widely used in workplaces, while Arabic is the official language.