Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, employees, property and hotel assets at Shangri-La Singapore. Duties typically include supervising security officers, managing access control, monitoring CCTV and alarms, responding to incidents, conducting patrols, preparing reports, supporting emergency procedures and coordinating with Singapore authorities when required. Candidates should have relevant hotel or security experience, strong communication and leadership skills, sound judgment, physical fitness and the ability to work rotating shifts, weekends and public holidays. Familiarity with fire safety, first aid, incident investigation and Singapore security regulations is advantageous. The successful candidate is expected to remain calm under pressure, maintain confidentiality, provide courteous service and consistently uphold the hotel’s safety and security standards.

About the employer

Shangri-La Singapore is a luxury city resort located on Orange Grove Road, near Orchard Road. It is part of Shangri-La Group, an international hospitality company founded in Asia and known for its luxury hotels, resorts and distinctive Asian hospitality. The Singapore property offers extensive accommodation, restaurants and bars, meeting and event facilities, gardens, recreation areas and family-friendly amenities. The hotel serves leisure travellers, business guests, groups and major events, requiring a large and diverse team across guest services, food and beverage, engineering, housekeeping, finance and security. Shangri-La places strong emphasis on warm service, operational excellence, employee development, safety and creating memorable guest experiences. Working there generally involves a multicultural environment, high service standards, structured procedures and close cooperation between departments.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, aviation, finance, technology, healthcare and logistics. Hotel roles are available across luxury resorts, business hotels and restaurants, although competition can be considerable. The culture is multicultural, orderly and generally respectful, with English widely used at work alongside Mandarin, Malay and Tamil. The lifestyle is convenient and safe, with excellent public transport, diverse food, shopping, parks and easy regional travel. Living costs, especially rent, are high; shared accommodation can reduce expenses. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Employers typically arrange or support the application. Candidates should verify current Ministry of Manpower requirements before relocating, budget for deposits and healthcare, and confirm accommodation, shifts, benefits and pass eligibility in the employment offer.