Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong, Shangri-La Hong Kong, is responsible for welcoming guests, taking food and beverage orders, serving dishes and drinks, explaining menu items, processing payments, and maintaining a clean, polished dining environment. Candidates should have relevant restaurant or hotel experience, good knowledge of service standards, and strong communication skills. Cantonese and English are generally important in Hong Kong, while Mandarin is an advantage. The role requires a courteous, attentive, and team-oriented attitude, good personal presentation, flexibility for shifts, weekends, and public holidays, and the ability to work efficiently in a busy upscale restaurant.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and serviced residences across Asia, the Middle East, Europe, North America, and other international markets. The company is known for refined guest service, comfortable accommodation, distinctive dining, and strong emphasis on Asian hospitality. Shangri-La Hong Kong is a landmark luxury hotel in Tsim Sha Tsui, Kowloon, with guest rooms, restaurants, event facilities, wellness services, and views across Victoria Harbour. Hung Tong is associated with the hotel's Chinese dining offering. Employees typically work in a multicultural environment with structured service standards, training opportunities, staff benefits, and career paths across the wider Shangri-La network. Exact benefits and compensation depend on the position, experience, employment terms, and applicable hotel policies.

Working in Hong Kong

Hong Kong is a highly connected international city made up of Hong Kong Island, Kowloon, the New Territories, and outlying islands. Hospitality jobs are widely available in hotels, restaurants, clubs, tourism, retail, and events, especially for candidates with Cantonese, English, Mandarin, or luxury-service experience. The culture combines Cantonese traditions, international influences, festivals, markets, and excellent food. Lifestyle is energetic and convenient, with efficient MTR transport, hiking trails, beaches, shopping, and a generally high cost of living, particularly for housing. Most overseas employees need an employment visa sponsored by a confirmed employer and must meet immigration requirements; visa-free entry for visitors does not permit employment. New arrivals should budget for accommodation deposits, transport, healthcare, and daily expenses. Kowloon and Hong Kong Island offer convenient access to major hotels, while the New Territories may provide more affordable housing.