Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily operations in assigned outlets, ensuring efficient service, guest satisfaction and compliance with Shangri-La standards. Requirements typically include a diploma or equivalent in hospitality, relevant restaurant or hotel experience, strong communication skills and knowledge of food service procedures. The successful candidate should be confident supervising team members, handling guest concerns, coordinating with the kitchen, monitoring stock and maintaining hygiene and safety standards. Flexibility for rotating shifts, weekends and public holidays is expected. A professional appearance, positive attitude, attention to detail and ability to work in a multicultural environment are important.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its warm Asian service, elegant properties and strong focus on guest experience. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Shangri-La Singapore is a well-established luxury hotel near Orchard Road, offering accommodation, restaurants, event facilities, wellness services and extensive gardens. The company places emphasis on service excellence, teamwork, professional development and cultural awareness. Employees may benefit from structured training, staff meals, uniform support and hotel-industry privileges, depending on the position and employment terms. Working at Shangri-La generally involves a fast-paced, international environment with high standards for presentation, service consistency, safety and operational quality.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, aviation, finance, technology, healthcare and education. Hotel roles are available across luxury properties, resorts, restaurants, clubs and convention venues, although competition can be strong. The culture is multicultural, orderly and generally respectful, with English widely used at work alongside Mandarin, Malay and Tamil. Lifestyle highlights include excellent public transport, safe neighbourhoods, diverse food, shopping and easy access to Southeast Asia. Rent can be expensive, especially near central areas, so many workers share accommodation or live farther from the city centre. Foreign employees normally require an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and sector rules. Candidates should secure a formal job offer before relocating and check current immigration requirements with Singapore authorities.