Laundry Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Laundry Manager oversees all laundry operations, including the collection, sorting, washing, drying, pressing, repairing, storage, and distribution of guest, staff, and hotel linens. Candidates should have several years of experience in hotel laundry or housekeeping, preferably in a luxury resort, together with strong knowledge of laundry equipment, chemicals, hygiene standards, inventory control, and workplace safety. The role requires leadership, staff scheduling, training, quality monitoring, cost control, and coordination with housekeeping, food and beverage, and other departments. Shangri-La expects a hands-on, organised manager who can maintain high standards, manage busy workloads, reduce linen loss, and deliver reliable service in a multicultural resort environment.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is recognised for attentive Asian-inspired service, distinctive resort settings, and a strong emphasis on guest comfort and personalised experiences. In the Philippines, Shangri-La operates several well-known properties, including city hotels and island resorts, serving leisure, business, events, and long-stay guests. Employees typically work in professional, multicultural teams and may receive benefits such as service charge, staff meals, uniforms, accommodation or transport support, training, and career development, depending on the property and employment terms. A Laundry Manager contributes behind the scenes by ensuring clean, well-presented linens and uniforms that support the hotel’s overall luxury service standards.

Working in Philippines

The Philippines offers varied opportunities across Manila, Cebu, Boracay, Palawan, Bohol, and other islands, particularly in hotels, resorts, restaurants, diving, wellness, tourism, and customer service. Work culture is generally warm, relationship-focused, and team-oriented, with English widely used in hospitality. Island life can offer beaches, outdoor activities, lower living costs, and a relaxed pace, although transport, healthcare, internet reliability, and supply availability may be more limited outside major centres. Foreign nationals normally need an employer-sponsored work permit and appropriate visa or immigration approval before working; requirements can change, so confirmation with the employer and Philippine authorities is essential. Relocation packages vary and may include accommodation, meals, transport, flights, or medical cover. Applicants should check whether salary includes service charge, housing, and other benefits, and consider seasonal demand, humidity, typhoons, and travel connections when choosing an island posting.