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The Business Development Manager is expected to grow revenue by identifying new business opportunities, building relationships with corporate clients, travel partners and event organisers, and promoting Shangri-La’s hotel services. Requirements typically include relevant experience in hotel sales, business development or account management, strong communication and negotiation skills, commercial awareness, and knowledge of the Australian hospitality or travel market. The successful candidate should be confident presenting proposals, managing a sales pipeline, meeting revenue targets and representing the Shangri-La brand professionally. Experience with CRM systems, local market contacts and hospitality or luxury hotel sales is advantageous. Flexibility, initiative, teamwork and a results-focused approach are important.
Shangri-La Group is a leading luxury hospitality company with hotels, resorts and residences across Asia, the Middle East, Europe, North America and Australia. Founded in 1971, the group is recognised for personalised service, distinctive properties and its Shangri-La hospitality philosophy. Its portfolio includes Shangri-La Hotels and Resorts, Traders Hotels and other hospitality brands. In Australia, Shangri-La is best known for its luxury hotel presence in Sydney, serving leisure travellers, corporate guests, groups and international visitors. The company offers careers across hotel operations, commercial functions, food and beverage, events and guest services. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork and a strong commitment to guest satisfaction. Business development roles support occupancy, corporate partnerships, meetings and events, and long-term commercial growth.
Australia is a large island continent with strong employment opportunities in hospitality, tourism, business development, events, sales, technology, healthcare and skilled trades. Major cities such as Sydney, Melbourne, Brisbane, Perth and Adelaide offer the broadest professional markets, while regional resort areas provide tourism-focused work. Australian culture is generally informal, multicultural and outdoor-oriented, with a strong emphasis on workplace rights, punctuality and work-life balance. Lifestyle costs vary considerably; Sydney and Melbourne are expensive, particularly for housing. Visa options may include employer sponsorship, skilled migration, temporary graduate routes or working holiday visas, depending on nationality, qualifications and occupation. Candidates should confirm eligibility through the Australian Department of Home Affairs and check whether the employer sponsors the specific role. Relocating usually requires a valid visa, health insurance, tax file number, suitable accommodation and budgeting for transport and initial living costs.
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