Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, reports, presentations and correspondence, coordinating client appointments, maintaining databases and assisting with events or sales activities. Candidates typically need a diploma or degree in hospitality, business or a related field, along with strong administration, communication and organisational skills. Experience in hotel sales, reservations or customer service is advantageous. The role requires attention to detail, professional English, computer proficiency and the ability to manage deadlines accurately. Cantonese and Mandarin may be useful in Hong Kong. The successful candidate is expected to be service-minded, proactive, discreet with client information and comfortable coordinating with departments, guests and business partners.

About the employer

Shangri-La is an international luxury hospitality group founded in Hong Kong and recognised for its distinctive Asian-inspired service. The company operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other major destinations. Shangri-La properties generally focus on premium accommodation, restaurants, meeting facilities, wellness services and personalised guest experiences. The group promotes warm hospitality, professional development and multicultural teamwork. In Hong Kong, Shangri-La operates well-known luxury hotels serving leisure travellers, corporate guests, local residents and international events. A Sales Coordinator typically works behind the scenes with the commercial team, helping maintain client relationships and ensuring sales administration is completed accurately and efficiently.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, tourism, events, finance, retail, technology and international business. Its culture blends Chinese traditions with global influences, and Cantonese is widely spoken, while English is common in professional settings. Life is fast-paced, highly connected and convenient, with excellent public transport, diverse food, shopping and easy access to beaches, hiking areas and neighbouring islands. Housing can be expensive, particularly near major business districts, so many newcomers share apartments or live farther from the centre. Overseas employees normally need an employment visa sponsored by their employer, and applications generally require a confirmed job, suitable qualifications and proof of professional experience. Dependants may qualify for dependant visas. Before relocating, candidates should review visa rules, healthcare coverage, rental costs and tax obligations. Hong Kong’s compact geography makes commuting practical, but peak-hour travel can be crowded.