Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and servicing guest rooms, bathrooms, corridors, and assigned public areas to Shangri-La standards. Requirements generally include previous housekeeping or hotel experience, attention to detail, physical stamina, a professional appearance, and the ability to work flexible shifts, weekends, and holidays. Candidates should be reliable, discreet, courteous, and comfortable handling cleaning chemicals and equipment. Good communication skills, teamwork, respect for guest privacy, and a strong service attitude are expected. Knowledge of basic English is usually helpful, while training in hotel housekeeping or vocational education may be advantageous.

About the employer

Shangri-La is a luxury hospitality group founded in 1971 and headquartered in Hong Kong. It operates hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, high-quality guest service, comfortable accommodations, restaurants, wellness facilities, and destination experiences. Shangri-La Hotels and Resorts typically provides structured training, uniformed service standards, and opportunities for career development within its global network. Benefits and employment conditions vary by property and country, but hotel employees may receive service charges, meals, uniforms, medical coverage, staff discounts, and other allowances. In the Philippines, Shangri-La properties are recognized for premium accommodation, professional operations, and strong emphasis on guest satisfaction, cleanliness, safety, and courteous service.

Working in Philippines

The Philippines offers housekeeping and hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations. Employers include international hotel groups, local resorts, restaurants, cruise-related businesses, and serviced residences. Filipino workplace culture generally values courtesy, cooperation, respect for seniority, and a welcoming attitude toward guests. Lifestyle varies from busy urban living in Manila and Cebu to a slower, beach-oriented pace in island communities. Living costs are usually lower outside major business districts, although popular resort areas can be expensive during peak seasons. Foreign workers normally need an employer-sponsored Alien Employment Permit and an appropriate work visa, commonly a 9(g) pre-arranged employee visa; tourist status does not permit employment. Candidates should confirm salary, accommodation, transport, insurance, contract terms, and visa responsibility directly with the employer before relocating.