Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer is responsible for protecting guests, colleagues, hotel property and company assets at Shangri-La in Hong Kong. Typical duties include conducting patrols, monitoring CCTV and access points, responding to incidents, supporting emergency procedures, writing reports and assisting guests when required. Candidates should have relevant hotel, security or customer-service experience, good communication skills, sound judgement and a professional appearance. A valid Hong Kong security personnel permit, basic computer skills and knowledge of fire, safety and emergency procedures are commonly expected. The successful candidate should be physically fit, observant, calm under pressure and comfortable working shifts, weekends and public holidays.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other global destinations. Its brands are known for warm Asian hospitality, high service standards and attention to guest comfort. Shangri-La operates prestigious city hotels and resorts, including several well-established properties in Hong Kong. Employees typically work in a multicultural environment and support guest services, dining, events, wellness and hotel operations. The group places emphasis on service excellence, professional development, teamwork and responsible business practices. Specific benefits and working conditions vary by property, position and employment contract.

Working in Hong Kong

Hong Kong offers opportunities in hospitality, security, retail, finance, technology, logistics and tourism. The city is fast-paced and international, with Cantonese widely used alongside English and Mandarin. Residents enjoy excellent public transport, diverse dining, shopping, cultural attractions and easy access to hiking trails, beaches and outlying islands. Housing can be expensive, so many newcomers share accommodation or live in areas outside the central districts. Foreign nationals generally need an appropriate employment visa before starting work; the employer usually supports the application, and approval depends on qualifications, salary and the role’s local labour-market relevance. Applicants should confirm permit requirements for security work, as local licensing may apply. Health insurance, tax, accommodation and relocation costs should be checked carefully in the employment offer. Hong Kong is compact and convenient, but working hours in hotels may include rotating shifts, weekends and holidays.