Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the sales team in promoting and organising meetings, conferences, weddings and other events. Typical requirements include a diploma or degree in hospitality, tourism, business or a related field, along with administrative ability and good knowledge of Microsoft Office. Previous experience in hotel sales, banqueting or events is helpful. The successful candidate should be organised, attentive to detail and confident when communicating with clients and internal departments. Expectations include responding promptly to enquiries, preparing proposals and contracts, maintaining event records, coordinating site inspections, supporting client visits and ensuring that confirmed functions are accurately communicated to operations. Professional English is generally required; knowledge of Malay or additional languages is an advantage.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its properties are known for personalised service, comfortable surroundings and a strong focus on guest experience. In Malaysia, Shangri-La operates a number of established city hotels and resorts, serving leisure travellers, business guests, weddings and large corporate events. The company offers career opportunities across hotel operations, food and beverage, events, sales, finance and guest services. Employees are generally expected to demonstrate warmth, professionalism, teamwork and attention to detail. Depending on the property, benefits may include staff meals, uniforms, training, accommodation support or preferential rates for stays within the Shangri-La network.

Working in Malaysia

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and other resort destinations. Island locations such as Langkawi and parts of Sabah provide a relaxed lifestyle, beaches, outdoor activities and strong demand for hotel, events, restaurant and guest-service staff, although living costs and transport can differ from the mainland. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in tourism, while Malay is the national language. International employees normally need an employment pass or appropriate work authorisation arranged and sponsored by the employer before starting work. A valid passport, recognised qualifications and medical or immigration documents may be required. Candidates should confirm salary, accommodation, transport, insurance, working hours and visa sponsorship directly with Shangri-La before relocating.