Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is expected to drive event and conference business, develop corporate and social accounts, prepare proposals, negotiate contracts, and achieve revenue targets. Candidates should have several years of hotel sales or event management experience, preferably with a strong network in Malaysia’s corporate, wedding, and meetings market. Excellent communication, presentation, negotiation, and relationship-building skills are essential. The role requires commercial awareness, confident leadership, attention to detail, and the ability to coordinate closely with banqueting, rooms, culinary, and operations teams. Flexibility for client meetings, site inspections, networking events, and occasional weekends is expected. Familiarity with hotel sales systems and proficiency in English are normally required; knowledge of Malay or other regional languages is an advantage.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The brand is known for personalised service, elegant accommodation, destination dining, extensive meeting facilities, and a strong emphasis on genuine Asian hospitality. In Malaysia, Shangri-La operates well-established properties serving business travellers, leisure guests, weddings, conferences, and large corporate events. Employees generally work in multicultural teams and receive exposure to international hospitality standards, guest relations, sales, and hotel operations. Benefits and career development vary by property and position but may include service charge, meals, uniforms, medical coverage, staff rates, training, and internal mobility. The company typically values professionalism, warmth, teamwork, commercial performance, and consistent attention to guest experience.

Working in Malaysia

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, events, retail, technology, and professional services. Major hospitality employers are concentrated in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and other coastal destinations. Although Malaysia is not one island, its island destinations provide a relaxed lifestyle, beaches, water activities, and a strong tourism economy. The culture is multicultural, combining Malay, Chinese, Indian, Indigenous, and international influences, with diverse food, festivals, and languages. Living costs vary: Kuala Lumpur is generally more expensive than smaller resort locations, while Langkawi and Penang offer attractive lifestyles for hospitality professionals. Foreign employees usually need an employer-sponsored Employment Pass, with approval handled through Malaysian immigration authorities. Candidates should confirm salary, accommodation, service charge, insurance, and relocation assistance before accepting an offer. English is widely used in tourism, while Malay is useful for daily life and workplace integration.