Service Associate - F&B Waiter/Waitress (Valley Wing Summit Room)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate will provide friendly, efficient food and beverage service in the Valley Wing Summit Room at Shangri-La Singapore. Responsibilities include greeting guests, taking and serving orders, setting and clearing tables, explaining menu items, processing payments, and maintaining high service standards. Candidates should have a positive attitude, good communication skills, a neat and professional appearance, and a genuine interest in hospitality. Previous experience in a hotel, restaurant, banquet, or fine-dining environment is advantageous. The role requires teamwork, attention to detail, physical stamina, and flexibility to work rotating shifts, weekends, and public holidays. Knowledge of food safety and basic English communication is expected.

About the employer

Shangri-La Singapore is a luxury five-star hotel located near Orchard Road and is part of Shangri-La Group, an international hospitality company with hotels and resorts across Asia, the Middle East, Europe, and other regions. The hotel is known for its spacious grounds, premium accommodation, restaurants, banquet facilities, wellness services, and personalised guest experiences. It serves business travellers, families, leisure visitors, and high-end events. Employees typically work in a multicultural environment with structured service standards, training opportunities, and career pathways across hotel departments and the wider Shangri-La network. The company places strong emphasis on hospitality, teamwork, guest satisfaction, professionalism, and consistent quality. Benefits and employment terms vary by position and should be confirmed directly with the recruiter.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, logistics, and retail. Its culture is multicultural, blending Chinese, Malay, Indian, and international influences, with English widely used at work. The lifestyle is safe, efficient, and urban, offering excellent public transport, shopping, diverse food, parks, and easy regional travel. Living costs, especially rent, are relatively high, so accommodation and transport should be budgeted carefully. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. The employer normally submits the application to Singapore’s Ministry of Manpower. Candidates should secure a written offer, verify benefits, and arrange suitable accommodation before relocating.