Host / Hostess - Lobster Bar & Grill

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Host or Hostess welcomes guests, manages reservations and seating, answers restaurant enquiries, coordinates table flow, and helps create a polished dining experience at Lobster Bar & Grill. Candidates should have hospitality or restaurant experience, strong communication skills, a professional appearance, and a friendly, confident manner. The role requires good organization, attention to detail, patience during busy periods, and the ability to work closely with service and kitchen teams. Flexibility to work evenings, weekends, and public holidays is expected. English is generally required, while Cantonese and/or Mandarin would be advantageous for serving Hong Kong’s local and international clientele.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, residences, and other hospitality businesses across Asia, the Middle East, Europe, North America, and beyond. Shangri-La is known for personalized service, elegant surroundings, and its signature Asian hospitality. In Hong Kong, its properties include Island Shangri-La and Kowloon Shangri-La, which serve business travelers, leisure guests, local residents, and major events. Employees typically work in internationally oriented teams and may receive benefits such as staff dining, training, career development, and hotel discounts, depending on the property and employment terms. The company places strong emphasis on guest satisfaction, service standards, teamwork, and professional presentation.

Working in Hong Kong

Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. Hospitality jobs are concentrated around Central, Admiralty, Wan Chai, Tsim Sha Tsui, and major resort areas. The culture blends Cantonese traditions, international influences, efficient city living, and a strong food scene. Life is energetic and convenient, with excellent public transport, compact neighborhoods, hiking trails, beaches, and extensive shopping. Housing can be expensive, so many newcomers share apartments or live farther from central districts. Foreign professionals normally need an employment visa sponsored by a Hong Kong employer before starting work; the company usually provides supporting documents, while approval depends on qualifications, salary, and labor-market needs. Applicants should confirm visa sponsorship, accommodation, working hours, benefits, and service-charge arrangements before accepting an offer. Cantonese is valuable locally, while English is widely used in international hotels.