Service Leader - Finance (Accounts Receivable)

Role summary

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The Service Leader – Finance (Accounts Receivable) is responsible for overseeing daily receivables activities, including billing, collections, account reconciliation, payment posting, credit control, and financial reporting. Candidates are generally expected to hold a degree in Accounting, Finance, or a related field and have relevant hotel or service-industry experience. Knowledge of accounting systems, spreadsheets, internal controls, and Philippine tax and billing practices is valuable. The role requires accuracy, integrity, strong organization, and the ability to meet deadlines. The successful candidate should communicate professionally with guests, companies, travel partners, and internal departments, while supporting the finance team, resolving discrepancies, protecting company assets, and maintaining Shangri-La’s service standards.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and known for its hotels, resorts, and serviced residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties operate under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders. The company is recognized for its warm Asian hospitality, high service standards, distinctive dining, wellness facilities, and carefully designed guest experiences. In the Philippines, Shangri-La operates established properties in destinations such as Manila and Boracay, offering careers in hotel operations, finance, culinary services, engineering, sales, and guest relations. Employees typically work in a structured, multicultural environment with opportunities for training, internal mobility, and exposure to international hospitality practices.

Working in Philippines

The Philippines is an archipelago with diverse work and lifestyle options. Metro Manila offers the widest range of corporate, hotel, finance, and shared-service jobs, while Cebu, Boracay, Palawan, and other resort destinations provide opportunities in tourism and hospitality. Filipino culture is generally welcoming, family-oriented, and English is widely used in workplaces. Lifestyle varies from busy city living and strong public transport demand to relaxed beach communities with outdoor activities, island trips, and lower living costs. Foreign employees normally need an appropriate work visa or permit, usually supported by the hiring company; requirements depend on nationality, contract, and job type. Relocating candidates should arrange authenticated documents, health coverage, accommodation, and local banking. Housing and commuting costs are highest in Manila, while resort islands may have fewer services and seasonal employment patterns.