Audio & Video Technician

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Audio & Video Technician supports the hotel’s audiovisual systems for meetings, conferences, events, guest areas and entertainment facilities. Responsibilities typically include setting up, operating and maintaining microphones, speakers, projectors, screens, lighting controls and video equipment; troubleshooting faults; conducting regular inspections; and assisting guests, colleagues and event organizers. Candidates should have relevant technical or hospitality experience, practical knowledge of audiovisual systems, basic networking skills and the ability to read equipment manuals and technical instructions. Good communication, customer service, teamwork and problem-solving abilities are essential. The role may require flexible shifts, weekend work and quick responses during events. Experience in a luxury hotel, convention venue or event production environment is advantageous.

About the employer

Shangri-La is a luxury hospitality group founded in Asia and recognized internationally for its hotels, resorts and residences. The company operates properties across Asia, the Middle East, Europe, North America and other key destinations, offering accommodation, dining, wellness, meetings and event services. Shangri-La is known for its Asian-inspired hospitality, personalized guest care and emphasis on service excellence. Its UAE properties serve leisure travelers, business guests, conferences and social events, creating a wide range of operational and technical roles. Employees generally work in multicultural teams and are expected to maintain professional standards, attention to detail and a strong focus on guest satisfaction. Benefits and working conditions vary by property, position and employment contract.

Working in United Arab Emirates

The United Arab Emirates is a federation of seven emirates rather than a single island, with major employment hubs in Dubai, Abu Dhabi, Sharjah and Ras Al Khaimah. Hospitality opportunities are available in luxury hotels, resorts, restaurants, event venues, theme parks and tourism businesses, including technical audiovisual positions. The culture combines Arab traditions, Islamic values and a highly international population, so modest dress, politeness and respect for local customs are important. Lifestyle options range from beaches and desert activities to shopping, dining and cultural attractions. Employers usually arrange an employment visa and residence permit after hiring; working without the correct permit is not allowed. Packages may include accommodation, transport, medical insurance and flights. Candidates should confirm contract terms, probation, accommodation and visa costs before relocating.