Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress serves guests in Hung Tong, Shangri-La's Chinese restaurant, by taking orders, explaining menu items, serving food and beverages, processing bills, and maintaining high service standards. Candidates should have hospitality or restaurant experience, a customer-focused attitude, good communication skills, and the ability to work shifts, weekends, and public holidays. Cantonese is highly desirable, while English and other languages are useful. The successful candidate is expected to be attentive, well-groomed, reliable, polite, and able to work efficiently in a busy luxury hotel environment while following food-safety and company procedures.

About the employer

Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its hotels are known for attentive service, refined accommodation, distinctive restaurants, and strong emphasis on guest experience. Shangri-La Hong Kong is a landmark luxury property in Tsim Sha Tsui, with extensive dining, meeting, and accommodation facilities. The group typically offers structured hotel training, internal career development, staff benefits, and opportunities to work with international guests and colleagues. Employees are expected to demonstrate professionalism, cultural awareness, teamwork, and a consistently high standard of hospitality.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and international business. Hospitality roles are concentrated in Hong Kong Island, Kowloon, and major resort areas, with excellent public transport connecting workplaces and residential districts. The culture combines Cantonese traditions, international influences, busy city life, and a strong dining scene. Lifestyle options range from dense urban neighborhoods and shopping districts to beaches, hiking trails, and outlying islands. Rents can be high, so many workers share accommodation or live farther from central areas. Foreign nationals generally need an employment visa sponsored by a Hong Kong employer before starting work; qualifications, salary, and a genuine job offer are considered. Dependants may be eligible for dependant visas. New arrivals should arrange housing, banking, healthcare coverage, and an identity card after approval.