Assistant Manager/Senior Executive, Information Technology

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role supports the hotel’s IT operations, systems, infrastructure, cybersecurity, and technology services, while helping manage projects and resolve technical issues. Candidates are typically expected to hold a diploma or degree in Information Technology, Computer Science, or a related field, with several years of experience in hotel or corporate IT. Knowledge of networking, hardware, software, property-management systems, user support, and information security is valuable. The successful candidate should be organised, service-oriented, able to communicate clearly with colleagues and vendors, and comfortable supervising tasks or junior team members. Flexibility is important because hospitality IT services may require shift work, on-call support, and rapid response during operational incidents.

About the employer

Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for personalised Asian-inspired service, upscale accommodation, dining, wellness facilities, and conference and event offerings. Shangri-La Hotel Singapore is a prominent city hotel with extensive guest rooms, restaurants, gardens, meeting facilities, and leisure amenities. Its operations depend on strong technology support across front office, reservations, finance, food and beverage, security, engineering, and guest services. Employees generally work in a multicultural environment where professionalism, guest satisfaction, teamwork, service consistency, and attention to detail are highly valued. Career opportunities may include operational, corporate, technical, and leadership positions, with training and internal development forming an important part of the employee experience.

Working in Singapore

Singapore is a modern island city-state with strong opportunities in hospitality, technology, finance, healthcare, logistics, and professional services. Its multicultural society blends Chinese, Malay, Indian, and international influences, reflected in its languages, festivals, neighbourhoods, and food culture. The lifestyle is safe, efficient, and convenient, with excellent public transport, reliable infrastructure, shopping, parks, beaches, and abundant dining options. Housing can be expensive, especially in central areas, so newcomers often compare shared apartments, suburban rentals, and employer accommodation. Singapore’s tropical climate is hot and humid throughout the year. Foreign employees generally need employer-sponsored permission to work, such as an Employment Pass or S Pass, subject to salary, qualification, and regulatory requirements. Before relocating, candidates should confirm the applicable pass, benefits, housing arrangements, medical coverage, taxes, and contract terms with Shangri-La.