Buffet Ambassador

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Buffet Ambassador welcomes guests, explains buffet selections, maintains an attractive and well-stocked service area, clears and resets tables, and supports smooth restaurant operations. Candidates should have previous experience in hospitality, buffet service, food and beverage, or a customer-facing role. Good communication skills, a pleasant personality, personal grooming, and basic food-safety awareness are expected. The successful candidate should be comfortable working shifts, weekends, and public holidays, while remaining attentive, efficient, and courteous during busy service periods. Knowledge of multiple languages and experience in an international hotel would be advantageous.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group headquartered in Hong Kong, operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The group is known for warm Asian hospitality, high service standards, and a strong focus on guest comfort. In Singapore, Shangri-La operates established luxury properties serving leisure travellers, business guests, families, and meetings and events customers. Employees typically work in a multicultural environment with structured operating procedures, training opportunities, and opportunities to develop within hotel departments or across the wider group. Depending on the property and position, benefits may include staff meals, uniforms, service-charge eligibility, medical coverage, and discounted stays at participating Shangri-La hotels.

Working in Singapore

Singapore is a compact, highly connected island city with strong opportunities in hotels, restaurants, tourism, retail, aviation, technology, finance, and healthcare. Hospitality work is available in luxury hotels, resorts, restaurants, and event venues, although competition can be strong. The culture is multicultural, orderly, and generally fast-paced, with English widely used at work alongside Mandarin, Malay, and Tamil. Public transport is reliable, and daily life is convenient, safe, and urban; accommodation and dining costs can be high, especially in central areas. Foreign employees generally require an appropriate work pass arranged or sponsored by their employer, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. Before relocating, candidates should confirm the contract, housing arrangements, medical coverage, work-pass approval, and any service-charge conditions. Singapore has a tropical climate, so light clothing and readiness for frequent rain are useful.