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  • An estimate based on public data for similar roles. Not provided by the employer.

Horizon Club / Executive Lounge Manager

Indonesia Shangri-La Estimated salary: Approximately IDR 12,000,000–22,000,000 gross per month, potentially including service charge, meals, insurance, and other hotel benefits
Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Horizon Club / Executive Lounge Manager oversees daily lounge operations, VIP guest service, team performance, and coordination with Front Office, Food and Beverage, Housekeeping, and Guest Relations. Candidates typically need a hospitality or hotel-management background, several years of experience in luxury hotels or executive lounges, strong English communication, leadership ability, and sound knowledge of guest-service standards. Experience with hotel systems and additional languages is advantageous. The successful candidate is expected to be highly polished, discreet, commercially aware, and comfortable handling complaints, special requests, staff scheduling, quality control, and personalized service for high-value guests. Flexibility to work shifts, weekends, and public holidays is essential.

About the employer

Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its brands are known for attentive Asian-inspired hospitality, high service standards, and a strong focus on guest experience. Shangri-La properties commonly provide accommodation, dining, wellness, meeting, and executive-lounge facilities for leisure and business travelers. In Indonesia, the group has operated prominent luxury hotels and resorts, including properties associated with Jakarta and Bali. Employees generally work in structured, multicultural environments with formal service procedures, training opportunities, and clear expectations around grooming, courtesy, confidentiality, and operational excellence. Exact benefits and conditions vary by property and employment contract.

Working in Indonesia

Indonesia offers hospitality opportunities across Java, Bali, Lombok, Batam, and other resort islands. Jakarta, on Java, has strong demand for luxury hotel, business-travel, events, and food-and-beverage professionals, while Bali provides extensive resort, wellness, and guest-relations roles. Bali and Lombok offer a relaxed tropical lifestyle, but living costs and traffic can be significant in popular areas. Indonesian culture values respect, community, modesty, and friendly service; learning basic Bahasa Indonesia is highly useful. Foreign workers normally need employer sponsorship and an approved work permit and stay visa, with requirements changing by nationality and role. Do not work on a tourist visa. Employers may assist with immigration, accommodation, flights, insurance, or relocation, but this must be confirmed in writing. Research housing, healthcare, transport, taxation, and local regulations before moving.

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