Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily operations across hotel outlets, ensuring efficient service, guest satisfaction and compliance with Shangri-La standards. Responsibilities typically include supervising service staff, coordinating shifts, handling guest requests and complaints, monitoring outlet presentation, supporting training, controlling operating costs and maintaining food safety standards. Candidates should have relevant hotel or restaurant experience, strong communication and leadership skills, sound knowledge of food and beverage service, and the ability to work flexible shifts, weekends and public holidays. A hospitality qualification and experience in an international hotel are advantageous. The role requires a professional, hands-on approach, attention to detail and the ability to remain calm in a fast-paced environment.

About the employer

Shangri-La is a luxury hospitality group founded in Asia and recognised internationally for its distinctive Asian-inspired service, warm hospitality and high-quality properties. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Shangri-La Singapore is a long-established luxury hotel set among landscaped gardens near Orchard Road. It offers accommodation, restaurants, lounges, meeting facilities, recreational amenities and wellness services for leisure and business travellers. Employees typically work in a multicultural environment with structured service standards, training opportunities and prospects for career development within the wider group. The company places strong emphasis on guest care, teamwork, professionalism and creating memorable experiences.

Working in Singapore

Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare and logistics. Its multicultural society blends Chinese, Malay, Indian and international influences, reflected in its festivals, languages and renowned food scene. Life is convenient and generally safe, with excellent public transport, healthcare and infrastructure, although accommodation and daily expenses can be high. Hospitality employees may find work in luxury hotels, resorts, restaurants, clubs and event venues. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Employers usually manage the application process. Before relocating, candidates should budget for rent, deposits, transport and healthcare, verify contract terms, and check current Ministry of Manpower requirements. Singapore’s warm, humid climate and fast-paced working culture suit adaptable, service-focused candidates.