Service Leader - Engineering (Chargeman)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader - Engineering (Chargeman) is responsible for supervising daily engineering operations, electrical systems, preventive maintenance and urgent repairs within a Shangri-La property. Candidates should hold a valid Malaysian Chargeman competency certificate, relevant electrical or engineering qualifications, and several years of experience in hotel, commercial building or facility maintenance. Familiarity with generators, switchboards, HVAC, pumps, fire systems and local safety regulations is valuable. The role requires strong troubleshooting, team leadership, documentation and communication skills. The successful candidate is expected to work shifts, respond quickly to breakdowns, coordinate contractors, maintain compliance with safety standards and support reliable, energy-efficient hotel operations.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group established in 1971. It operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. The brand is known for personalised service, comfortable surroundings and its distinctive Asian-inspired approach to guest care. In Malaysia, Shangri-La operates a combination of city hotels and resort properties, serving leisure travellers, business guests, families and event customers. Engineering teams are essential to maintaining guest comfort, property infrastructure, safety systems and sustainability standards. Employees typically work in a multicultural environment with opportunities to develop through hotel operations, technical training and wider career mobility within the group.

Working in Malaysia

Malaysia offers varied island lifestyles and strong opportunities in hotels, resorts, restaurants, facilities engineering, marine recreation, retail and tourism services. Langkawi is a popular resort island with a relaxed pace, beaches and many hospitality jobs. Penang combines heritage culture, excellent food and urban convenience, while Sabah’s islands offer diving, nature tourism and resort work. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in tourism and business. Living costs are generally lower than in Singapore, although island accommodation and transport can be more expensive. Foreign hires normally need an employer-sponsored Employment Pass or the appropriate work authorisation before starting work; requirements vary by nationality and position. Relocation planning should cover accommodation, medical insurance, transport, banking and local registration. Candidates should confirm the exact island, benefits, staff housing and visa support directly with Shangri-La.