Business Development Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Business Development Manager is expected to grow hotel revenue by identifying new corporate, leisure, group and event accounts, maintaining strong client relationships and meeting sales targets. Requirements typically include several years of hospitality, hotel sales or business development experience, strong communication and negotiation skills, commercial awareness, and a proven record of achieving revenue goals. The candidate should be confident presenting to clients, developing strategic partnerships, preparing sales plans and using customer relationship management systems. Knowledge of the Australian market, flexibility to attend networking events, and the ability to work independently while collaborating with hotel departments are also important. A professional presentation, reliable organisation and a genuine commitment to Shangri-La’s service standards are expected.

About the employer

Shangri-La Hotels and Resorts is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and Australia. The company is recognised for personalised service, elegant accommodation, destination dining and strong attention to guest comfort. Shangri-La properties serve leisure travellers, corporate clients, groups and events, supported by a wide range of food and beverage, wellness and conference facilities. In Australia, the brand has operated premium hotels, including Shangri-La Sydney, which is known for its harbour views, luxury rooms, restaurants, banqueting and event services. Employees generally work in an international environment where relationship building, cultural awareness, teamwork and consistent service delivery are highly valued. Career opportunities may include hotel operations, sales, finance, events, engineering and senior management.

Working in Australia

Australia is a large island country with opportunities in hospitality, tourism, hotel sales, events, restaurants, resorts and corporate travel, particularly in Sydney, Melbourne, Brisbane, Perth, the Gold Coast and regional destinations. The culture is generally informal, multicultural and direct, with strong expectations around workplace safety, punctuality and respectful communication. Lifestyle varies from busy city living to relaxed coastal communities, with beaches, outdoor sports, national parks and a generally high standard of living. Housing and transport costs can be substantial in major cities. Foreign workers usually need an appropriate visa, such as a Working Holiday visa, skilled visa or employer-sponsored visa; eligibility depends on nationality, qualifications, occupation and experience. Employers do not automatically provide sponsorship, so candidates should confirm this before accepting an offer. Relocation planning should include accommodation, tax registration, health insurance and local banking arrangements.