Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, reports, presentations and client correspondence, while coordinating appointments, site inspections and follow-up activities. The role typically requires a diploma or degree in hospitality, business or a related field, preferably with hotel sales or administrative experience. Strong organisation, communication and computer skills are essential, along with confidence using Microsoft Office and hotel systems. The successful candidate should be detail-oriented, commercially aware, professional with clients and able to manage deadlines in a busy environment. Fluency in English is generally required; Cantonese and Mandarin are valuable for working with local and regional customers. A helpful attitude, teamwork and a polished service manner are expected.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for refined service, strong Asian hospitality values and properties serving business, leisure and events guests. Shangri-La operates several well-known brands and provides careers across hotel operations, food and beverage, sales, finance, engineering, wellness and guest services. In Hong Kong, its properties include Shangri-La hotels in Kowloon and Hong Kong Island, offering luxury accommodation, restaurants, meeting facilities and extensive corporate and event services. Employees are generally expected to deliver warm, personalised service while maintaining professional standards, commercial awareness and attention to detail. The company also places importance on training, teamwork and long-term career development within the hospitality industry.

Working in Hong Kong

Hong Kong offers strong employment opportunities in hospitality, tourism, finance, retail, technology, logistics and international business. Hotel sales roles are concentrated around Central, Admiralty, Wan Chai, Tsim Sha Tsui and major resort areas. The culture blends Cantonese traditions, international influences, excellent food and a fast-paced, highly connected urban lifestyle. Residents enjoy efficient public transport, hiking trails, beaches, shopping and a lively arts and dining scene. Housing can be expensive, particularly near business districts, so many newcomers choose smaller flats or live farther from work. Overseas professionals normally need an employment visa sponsored by a Hong Kong employer, with proof of qualifications, relevant experience and a genuine job offer. Employers usually assist with the application, but approval is not automatic. New arrivals should arrange accommodation, healthcare coverage, banking and an identity card after arrival. Cantonese is useful locally, while English is widely used in hotels and international workplaces.