Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and preparing guest rooms, bathrooms, corridors, and assigned hotel areas to Shangri-La standards. Duties include changing linens, replenishing amenities, reporting maintenance issues, protecting guest belongings, and responding politely to guest requests. Candidates should ideally have hotel housekeeping experience, although suitable applicants with strong attention to detail may be considered. Good physical stamina, personal presentation, reliability, honesty, and the ability to work shifts, weekends, and holidays are expected. The role also requires basic communication skills, teamwork, respect for privacy, and consistent compliance with hygiene, safety, and service procedures.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other destinations. The group is known for warm Asian hospitality, high service standards, comfortable accommodation, and carefully developed dining, wellness, and leisure experiences. Its Philippine properties include major city and resort locations, supported by large teams in guest services, housekeeping, food and beverage, engineering, and administration. Employees generally work in structured environments with uniform, grooming, safety, and guest-satisfaction standards. Depending on the property and position, benefits may include service charge, meals, uniforms, training, medical coverage, leave, and career-development opportunities. Exact compensation and benefits vary by hotel, employment status, and experience.

Working in Philippines

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations, with demand for housekeeping, food service, reception, engineering, and guest-relations staff. Filipino culture is welcoming, family-oriented, and community-minded, while English is widely used in hotels and workplaces. Lifestyle varies from busy urban living to relaxed island life, with beaches, diving, festivals, and affordable local food. Costs are generally lower outside Manila and major tourist centers, though accommodation near resorts can be expensive. Filipino citizens do not need a visa to work domestically but must meet normal employment requirements. Foreign workers need an employer-sponsored work permit and appropriate visa, commonly a 9(g) work visa, before starting employment. Always confirm arrangements, salary, housing, and legal requirements directly with the employer.