Service Associate- Finance Risk Control

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – Finance Risk Control supports financial controls, compliance checks, audit preparation, transaction reviews, and risk monitoring within Shangri-La’s operations. Candidates are generally expected to have a diploma or degree in finance, accounting, business, or a related field, with good numerical ability and attention to detail. Experience in hotel finance, internal control, auditing, or shared services is advantageous. The role requires familiarity with spreadsheets and financial systems, sound communication skills, confidentiality, and the ability to investigate discrepancies. The successful candidate should be organised, ethical, dependable, and comfortable working with different departments to strengthen procedures and reduce financial risk.

About the employer

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The company is recognised for its Asian-inspired service culture, comfortable accommodation, restaurants, wellness facilities, and conference services. Shangri-La properties employ teams across guest services, food and beverage, housekeeping, engineering, finance, sales, and management. In Malaysia, the group has operated well-known city hotels and resort properties, serving business travellers, leisure guests, and events. Employees are typically expected to demonstrate professionalism, warmth, teamwork, attention to detail, and a strong commitment to guest satisfaction and responsible business practices.

Working in Malaysia

Malaysia offers hospitality, finance, technology, retail, manufacturing, and service-sector opportunities, especially in Kuala Lumpur, Penang, Johor, Langkawi, and Sabah. Its island destinations, including Langkawi, Penang, and parts of Sabah, combine beaches, rainforest, historic towns, and a relaxed lifestyle. The culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in workplaces, although Malay is the national language. Living costs vary, with Kuala Lumpur generally more expensive than smaller towns or resort areas. Foreign employees normally need an employer-sponsored employment pass, and approval must be obtained before starting work. Employers commonly assist with documentation and relocation, but requirements depend on nationality, salary, qualifications, and role. New arrivals should check immigration rules, accommodation, healthcare, transport, and taxation before moving.