Housekeeping Coordinator (Emiratisation Program)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Coordinator supports the department with administrative and operational coordination, including preparing reports, updating records, handling telephone and email communication, coordinating room status, and assisting supervisors and colleagues. Candidates are generally expected to be UAE nationals participating in the Emiratisation program, with good communication, organisation, computer, and customer-service skills. Previous experience in hotel housekeeping, administration, or a related hospitality role is helpful, while familiarity with hotel systems and Microsoft Office is advantageous. The successful candidate should be reliable, well presented, detail-focused, discreet, and able to work shifts, weekends, and public holidays in a fast-paced luxury-hotel environment.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong and recognised for its Asian-inspired service and warm guest experience. The group operates hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties typically combine upscale accommodation with restaurants, wellness facilities, meetings and events, and personalised guest services. Shangri-La places strong emphasis on hospitality standards, employee development, cultural awareness, and teamwork. In the United Arab Emirates, the company operates luxury hotels in important destinations including Dubai and Abu Dhabi. Employment can provide exposure to international hotel operations, structured training, and opportunities to progress across departments and countries. This coordinator role supports the housekeeping function behind the scenes and is particularly relevant to Emiratisation and the development of UAE national hospitality talent.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest concentration of hotel, tourism, events, retail, and business opportunities. Hospitality jobs range from housekeeping and food service to front office, engineering, sales, and management. The culture blends Emirati traditions, Islamic values, and a highly international population; modest clothing, respectful conduct, and awareness of Ramadan customs are important. Life is modern and convenient, with excellent shopping, restaurants, beaches, public transport, and desert activities, although summer heat is intense and living costs can be high. For overseas hires, the employer normally sponsors a residence and work visa, arranges medical testing and an Emirates ID, and provides guidance on relocation. UAE nationals may access Emiratisation-specific career and development programs. Always confirm accommodation, transport, insurance, leave, and visa terms in the employment offer.