Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is responsible for generating and managing meetings, conferences, weddings, banquets and other events for Shangri-La in Malaysia. Requirements typically include a diploma or degree in hospitality, business or a related field, several years of hotel or event-sales experience, strong knowledge of the local market, and proven success in meeting revenue targets. The candidate should be confident negotiating contracts, preparing proposals, managing client relationships and coordinating with operations teams. Excellent communication, presentation and leadership skills are expected, together with commercial awareness, attention to detail, flexibility and the ability to work under pressure, including evenings, weekends and public holidays.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The brand is known for warm Asian hospitality, high service standards and premium accommodation, dining, wellness and event facilities. Its Malaysian properties serve business travellers, leisure guests, weddings, conferences and major corporate events. Employees generally work in an international environment where guest satisfaction, teamwork, professionalism and attention to detail are strongly valued. A Senior Event Sales Manager would typically collaborate with banquet, culinary, rooms, finance and marketing departments while representing the hotel to corporate clients, agencies and event organisers. Benefits may include staff accommodation or meals in some locations, discounts, insurance and performance-based incentives, although the exact package depends on the property and employment contract.

Working in Malaysia

Malaysia is a diverse country rather than one island, offering opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Hospitality professionals can find work in luxury hotels, island resorts, restaurants, meetings and events, tourism and wellness. The culture blends Malay, Chinese, Indian and indigenous influences, with English widely used in hotels and business. Lifestyle varies from busy urban living to relaxed beach communities; food, nature and relatively affordable living costs are major attractions. Foreign nationals normally need a confirmed job offer and an employer-sponsored Employment Pass before starting work. The employer usually handles the application, while approval depends on qualifications, salary and immigration rules. Candidates should budget for deposits, transport, health insurance and initial relocation costs. Research local weather, transport, schooling and accommodation before choosing between a city hotel and an island resort.