Events and Operations Assistant Manager, Family Experience

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events and Operations Assistant Manager, Family Experience supports the planning, coordination and delivery of family-focused events and activities at Shangri-La Singapore. Requirements typically include a diploma or degree in hospitality, events, tourism or a related field, together with several years of experience in event operations, guest services or family entertainment. The successful candidate should be highly organised, creative, confident with guests and vendors, and comfortable managing schedules, budgets, logistics and on-site teams. Strong communication, problem-solving and customer-service skills are essential. Experience working with children, families, luxury hospitality or large-scale events would be an advantage. The role requires flexibility to work weekends, public holidays and changing shifts while maintaining Shangri-La’s service standards.

About the employer

Shangri-La Group is a Singapore-founded luxury hospitality company operating hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for warm Asian hospitality, personalised service and high standards across accommodation, dining, wellness, meetings and family experiences. Shangri-La Singapore is located near Orchard Road and includes extensive guest facilities, restaurants, event venues, landscaped grounds and family-oriented programmes. Employees typically work in a multicultural environment with opportunities to develop across hotel operations and the wider group. The company places emphasis on guest satisfaction, teamwork, service excellence, professional development and responsible business practices. This position would suit someone who enjoys creating memorable experiences, coordinating practical details and working directly with families in a premium hotel setting.

Working in Singapore

Singapore is a compact, safe and highly connected island city with strong opportunities in hospitality, tourism, events, food and beverage, retail, technology and finance. Its culture blends Chinese, Malay, Indian and international influences, reflected in its festivals, neighbourhoods and food scene. Life is convenient, clean and fast-paced, with excellent public transport, modern healthcare and many parks, beaches and leisure attractions. Rents can be high, particularly near the city centre, although public transport makes suburban living practical. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and role. The employer normally manages the application. New arrivals should budget for accommodation, deposits, transport and healthcare, and check current immigration requirements before relocating.