Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations, including recruitment coordination, onboarding, employee records, attendance, payroll administration, staff relations, training, and compliance with Indonesian labor regulations. Candidates are generally expected to have a diploma or degree in Human Resources, business administration, or a related field, together with hotel or hospitality experience. Strong communication, organization, confidentiality, and problem-solving skills are essential. Familiarity with HR systems, Indonesian employment law, and English is advantageous. The successful candidate should be service-oriented, approachable, discreet, and able to work effectively with employees and department managers in a busy, multicultural luxury-hotel environment.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired service, welcoming atmosphere, and high operating standards. The group manages hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La properties typically offer accommodation, restaurants, events, wellness facilities, and extensive guest services. The company places strong emphasis on genuine hospitality, employee development, cultural awareness, and personalized guest experiences. In Indonesia, Shangri-La has operated prominent luxury properties, including Shangri-La Jakarta, serving business travelers, tourists, local residents, and corporate or social events. Working for the group can provide structured training, international exposure, employee benefits, and opportunities to progress within hospitality operations and corporate support functions.

Working in Indonesia

Indonesia offers opportunities in hospitality, tourism, food and beverage, retail, technology, education, and international business. Bali is the most popular relocation destination for resort and tourism roles, while Java, especially Jakarta, provides broader corporate and hotel opportunities. Indonesian culture values hospitality, respect for hierarchy, community, and religious diversity; learning basic Bahasa Indonesia is highly beneficial. Lifestyle choices range from busy urban living in Jakarta to a slower beach-oriented life in Bali or Lombok. Foreign employees generally require employer sponsorship and an appropriate work permit and stay visa; working on a tourist visa is not permitted. Employers commonly assist with immigration paperwork, accommodation, transport, meals, insurance, and relocation, although arrangements vary. Candidates should confirm salary, service charge, housing, tax treatment, contract terms, and visa responsibility before accepting an offer. Living costs depend heavily on location, with Jakarta and popular parts of Bali usually more expensive.