Service Associate - F&B Waiter/Waitress (Valley Wing Summit Room)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – F&B Waiter/Waitress supports food and beverage service in the Valley Wing Summit Room at Shangri-La Singapore. Requirements typically include previous experience in hotel or restaurant service, good spoken English, a pleasant and professional manner, and the ability to work shifts, weekends and public holidays. The successful candidate is expected to welcome guests warmly, take orders accurately, serve food and beverages efficiently, maintain service standards, handle guest requests, and follow hygiene and safety procedures. Attention to detail, teamwork, product knowledge and a genuine commitment to luxury hospitality are important. Relevant hospitality training and knowledge of service etiquette are advantageous.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and beyond. The group is known for refined service, Asian-inspired hospitality and its welcoming philosophy, often expressed through the concept of heartfelt care. Shangri-La Singapore is a major luxury hotel located near Orchard Road and offers guestrooms, suites, restaurants, event facilities, wellness services and extensive business and leisure amenities. The Valley Wing is associated with premium accommodation and dining experiences, requiring attentive, discreet and highly personalised service. Employees generally work in a multicultural environment with structured hotel procedures, service training and opportunities to develop careers in food and beverage and wider hospitality operations.

Working in Singapore

Singapore is a compact, highly developed island city with strong opportunities in hotels, restaurants, tourism, retail, finance, technology and healthcare. Hospitality roles are concentrated around Orchard Road, Marina Bay, Sentosa, Changi and the central business district. The culture is multicultural, orderly and generally welcoming, with English widely used alongside Mandarin, Malay and Tamil. Lifestyle benefits include excellent public transport, safe neighbourhoods, diverse food, modern shopping centres and easy access to parks and regional travel. Accommodation and daily expenses can be high, especially rent, so budgeting is important. Foreign employees normally need an employer-sponsored work pass; hospitality staff may qualify for a Work Permit or S Pass depending on nationality, salary, qualifications and current government quotas. Secure a written offer before relocating, confirm accommodation and benefits, and check requirements with Singapore’s Ministry of Manpower. Medical checks or other documentation may be required.