Tea Master

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Tea Master is responsible for presenting Shangri-La's tea culture through expert preparation, service and guest education. Requirements typically include strong knowledge of Chinese and international teas, brewing methods, tea ceremony etiquette and food pairing. Previous experience in a luxury hotel, premium restaurant, tea house or specialist beverage operation is preferred. Cantonese, Mandarin and English communication skills are valuable in Hong Kong. The successful candidate should be polished, attentive and confident when engaging guests, while maintaining high hygiene, presentation and service standards. Duties may include recommending teas, managing tea inventory, training colleagues, supporting events and creating memorable guest experiences consistent with Shangri-La's luxury service expectations.

About the employer

Shangri-La Group is a leading Asian luxury hospitality company headquartered in Hong Kong. Founded in 1971, it operates hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and Australia. Shangri-La is known for warm Asian hospitality, high service standards and distinctive properties in major cities and resort destinations. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, serving business and leisure travellers. The company places strong emphasis on personalised guest care, culinary excellence, colleague development and responsible business practices. A Tea Master role fits naturally within Shangri-La's focus on Asian heritage, refined dining and thoughtful cultural experiences. Employment may include hotel benefits such as meals, uniforms, medical coverage, service charge and staff rates, subject to the specific property and contract.

Working in Hong Kong

Hong Kong offers strong opportunities in luxury hotels, restaurants, tea houses, tourism, retail and international business. The city blends Cantonese traditions, Chinese tea culture, festivals and excellent food with a fast-paced, highly international lifestyle. Residents enjoy efficient public transport, convenient services, hiking trails, beaches and easy access to nearby islands and mainland China. Accommodation is expensive and usually compact, so many hospitality employees share housing or live in districts outside Central. Foreign employees generally need an employer-sponsored work visa and must meet immigration requirements before starting work; the employer normally supports the application. Bring certified qualifications and employment documents, and check current rules with Hong Kong Immigration. Cantonese is valuable for local service, while English and Mandarin are widely used in hotels. Hong Kong suits candidates who enjoy urban energy, multicultural workplaces and demanding luxury-service standards.