Flower Shop Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Flower Shop Manager oversees daily operations of the hotel’s floral shop, including flower arrangement, sales, purchasing, inventory, merchandising, customer service and delivery coordination. Candidates should have several years of experience in floristry, flower-shop retail or hotel floral operations, with strong knowledge of floral design, seasonal products and basic cost control. A creative eye, commercial awareness, leadership ability and excellent communication skills are expected. The role may require supervising floral staff, supporting weddings and hotel events, maintaining quality and hygiene standards, and meeting revenue targets. Cantonese and English are valuable in Hong Kong, while flexibility for weekends, public holidays and peak seasonal periods is normally required.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Its brands are known for attentive service, high-quality accommodation, dining, wellness and event facilities. Shangri-La properties frequently employ specialists in guest services, culinary operations, banqueting, floristry, retail and luxury experience management. The group places strong emphasis on hospitality standards, cultural awareness, employee development and personalised guest care. A Flower Shop Manager working for Shangri-La would typically support the hotel’s retail offering, floral displays, celebrations, weddings, corporate functions and guest requests, while helping protect the property’s luxury image and commercial performance.

Working in Hong Kong

Hong Kong offers strong opportunities in luxury hotels, floristry, retail, events, catering, tourism and property services, especially in areas such as Central, Tsim Sha Tsui, Causeway Bay and the airport district. The city blends Cantonese traditions, international business culture, festivals, markets and a highly efficient urban lifestyle. Rent can be expensive, but public transport is excellent and residents can enjoy beaches, hiking trails, islands and diverse dining. Foreign professionals generally need an approved employment visa before starting work; employers commonly support applications under the General Employment Policy, subject to qualifications, salary and a confirmed job offer. Dependants may usually apply for dependant visas. New arrivals should arrange accommodation, a Hong Kong identity card, banking and medical coverage. Cantonese is useful for customer-facing roles, while English is widely used in international hotels and business.