Human Resources Assistant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Assistant supports daily HR administration, including maintaining employee records, preparing documents, coordinating interviews and onboarding, responding to staff enquiries, and assisting with payroll, benefits, training, attendance, and employee engagement activities. Candidates are generally expected to have a diploma or degree in Human Resources, business administration, hospitality, or a related discipline, together with strong organisational and communication skills. Previous hotel or HR experience is advantageous. The role requires discretion, accuracy, confidentiality, a service-oriented attitude, and the ability to manage multiple tasks in a fast-paced international hotel environment. Good written and spoken English is normally required; Cantonese and Mandarin are useful for working with local employees and guests.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong and recognised for its Asian-rooted service culture. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties typically offer accommodation, restaurants, meeting facilities, wellness services, and leisure experiences. Shangri-La places strong emphasis on warm, personalised guest service and professional employee development. In Hong Kong, the company operates prestigious hotels serving business travellers, leisure guests, local residents, and international events. Employees may benefit from structured training, internal mobility, staff benefits, and exposure to a multicultural hospitality environment. A Human Resources Assistant would support the people operations that help maintain service standards, employee engagement, compliance, and smooth daily hotel operations.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, finance, retail, technology, healthcare, and professional services. Its hotel sector includes luxury properties, international chains, restaurants, event venues, and travel businesses, making it suitable for candidates seeking international experience. The culture combines Chinese traditions with a highly global, fast-paced urban lifestyle. Cantonese is widely spoken, while English is common in business and hotels; Mandarin is also useful. Public transport is extensive and efficient, although housing can be expensive and living space is often limited. Hong Kong has excellent dining, shopping, hiking, beaches, and cultural attractions, with easy access to nearby islands and mainland China. Foreign employees generally need an employer-sponsored employment visa, normally supported by a confirmed job offer and proof that the role and salary are appropriate. Relocating candidates should budget for rent, deposits, insurance, transport, and visa-related costs.