Service Leader - Finance (Accounts Receivable)

Role summary

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The Service Leader – Finance (Accounts Receivable) is responsible for overseeing daily accounts receivable activities, including billing, collections, payment posting, account reconciliation, credit control, and financial reporting. Candidates typically need a degree or diploma in Accounting, Finance, or a related field, along with relevant hotel or hospitality accounting experience. Strong knowledge of accounting procedures, Excel, finance systems, and internal controls is expected. The successful candidate should be organized, accurate, commercially aware, and able to lead or support a finance team. Good communication skills, professional judgment, confidentiality, and the ability to work to deadlines are essential. Experience with hospitality systems such as Opera or related financial software may be advantageous.

About the employer

Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for high service standards, strong guest-focused culture, and distinctive local experiences. In the Philippines, Shangri-La operates well-established luxury hotels and resorts, including properties in Manila and Boracay. The company employs people across hotel operations, finance, food and beverage, engineering, sales, wellness, and guest services. Employees can generally expect structured operating procedures, international hospitality exposure, training opportunities, and a multicultural working environment. Benefits vary by property and may include staff meals, uniforms, medical coverage, service charge participation, accommodation support, and employee-rate stays.

Working in Philippines

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other resort destinations, with jobs in hotels, finance, restaurants, tourism, and guest services. Work culture is generally warm, relationship-oriented, and team-focused; English is widely used in business and hotels. Lifestyle varies from busy urban living in Manila to a slower beach-oriented routine in Boracay or Palawan. Living costs depend heavily on location, with resort islands often having higher prices for accommodation and imported goods. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, commonly involving an Alien Employment Permit and a 9(g) work visa. Employers usually guide the application process. Relocating candidates should confirm housing, transport, medical insurance, tax obligations, and contract benefits before accepting an offer. Local employment rules and visa requirements should be checked with Philippine authorities.