Service Associate - Finance (Accounts Receivable)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – Finance (Accounts Receivable) supports the hotel’s finance team by recording payments, preparing invoices, reconciling guest and company accounts, following up outstanding balances, and maintaining accurate financial records. Candidates are generally expected to have a degree, diploma, or relevant experience in accounting, finance, or business administration. Basic knowledge of accounts receivable, Microsoft Office, and accounting systems is advantageous. The role requires strong attention to detail, numerical accuracy, organization, confidentiality, and good communication skills. The successful candidate should be dependable, service-minded, able to meet deadlines, and comfortable working with other departments in a busy hospitality environment.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes Shangri-La, Shangri-La Resorts, JEN by Shangri-La, and other hospitality brands. The group is known for personalized service, strong guest experiences, and its welcoming Shangri-La hospitality culture. In the Philippines, Shangri-La properties operate in locations such as Manila, Cebu, and Boracay, offering accommodation, dining, meetings, events, wellness, and leisure services. Employees typically work in a structured international hotel environment with opportunities to develop skills in operations, finance, guest service, and leadership. Benefits and working conditions vary by property, position, and employment contract.

Working in Philippines

The Philippines offers hospitality, finance, tourism, retail, technology, and shared-services opportunities, especially in Manila, Cebu, Clark, Boracay, and other resort destinations. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle varies from fast-paced urban living to relaxed beach and island communities. Living costs are usually lower than in many Western countries, although Manila and major tourist areas can be expensive. Foreign nationals normally need an appropriate employer-sponsored work permit and visa; visitors cannot legally work on a tourist visa. Employers commonly assist with documentation, while requirements may include a passport, employment contract, medical checks, and government approvals. Relocating employees should confirm accommodation, transport, healthcare, taxes, insurance, and contract benefits directly with the Shangri-La property.