Assistant Manager/Senior Executive, Information Technology

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role supports the hotel’s information technology operations, ensuring reliable systems, networks, hardware, software, cybersecurity controls and user support. Requirements typically include a diploma or degree in Information Technology, Computer Science or a related field, along with several years of experience in hotel IT or a comparable service environment. Familiarity with property-management systems, point-of-sale platforms, Microsoft technologies, networking and IT security is advantageous. The candidate is expected to troubleshoot efficiently, coordinate with vendors, maintain accurate documentation, support projects and respond professionally to colleagues and guests. Strong communication, service orientation, organisation and the ability to work independently or outside standard hours are important.

About the employer

Shangri-La Group is a global luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other markets. Its portfolio includes the Shangri-La, Shangri-La Circle and other hospitality brands. The company is known for personalised service, thoughtful guest experiences and strong Asian-inspired hospitality values. Shangri-La Singapore is a prominent luxury hotel located near Orchard Road, offering accommodation, restaurants, meeting facilities, wellness services and event spaces. Employees typically work in a multicultural environment where operational reliability, customer care, teamwork and professional presentation are highly valued. Technology teams play an important role in maintaining hotel systems, supporting business departments and protecting guest and company information.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, technology, finance, healthcare, logistics and tourism. Its culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. The lifestyle is safe, convenient and highly connected, with excellent public transport, varied food, shopping, green spaces and an active international community. Housing can be expensive, especially near central districts, so many workers choose shared accommodation or locations near MRT lines. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to current salary and eligibility requirements. Employers usually guide successful candidates through the application process. New arrivals should budget for rent, transport, healthcare, deposits and daily expenses, and confirm whether relocation assistance, accommodation or insurance is included in the employment package.