Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

Shangri-La Singapore is seeking a Food & Beverage Supervisor to support daily operations across its outlets. The role generally requires experience in hotel or restaurant service, strong knowledge of food and beverage standards, good communication skills, and the ability to lead a team during busy periods. Responsibilities may include supervising service, allocating duties, maintaining quality and hygiene standards, handling guest requests or complaints, monitoring stock and equipment, and supporting training for team members. Candidates should be service-focused, well presented, organised, flexible with shifts, and comfortable working weekends and public holidays. A hospitality qualification and knowledge of point-of-sale systems are advantageous. Fluency in English is expected, while additional languages may be helpful.

About the employer

Shangri-La Group is a luxury hospitality company founded in Asia and recognised for its hotels, resorts, residences, and lifestyle properties worldwide. The group operates under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders. Shangri-La Singapore is a long-established luxury hotel set among extensive tropical gardens near Orchard Road. It offers accommodation, restaurants, meeting facilities, wellness services, and extensive guest amenities. The company places strong emphasis on personalised service, Asian hospitality, professional development, and creating memorable guest experiences. Employees typically work in a multicultural environment with opportunities to build careers across hotel operations and the wider Shangri-La network. Benefits and employment conditions vary according to the position, department, and local regulations.

Working in Singapore

Singapore is a compact, modern island city with strong opportunities in hotels, restaurants, tourism, retail, aviation, finance, technology, and healthcare. Its hospitality sector is international and offers roles for experienced supervisors, chefs, service staff, and managers. The culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. Singapore is known for excellent public transport, safety, efficient services, diverse food, and a fast-paced urban lifestyle. Housing can be expensive, particularly near central districts, so many workers choose shared accommodation or locations close to MRT lines. Foreign employees normally require an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. Candidates should secure a formal offer before relocating and check current Ministry of Manpower requirements. Medical checks, document verification, and pass approval may be required.