Service Leader - Engineering (Chargeman)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader – Engineering (Chargeman) is responsible for supervising hotel engineering operations, electrical systems, preventive maintenance and daily repairs. Candidates should hold a valid Malaysian Chargeman competency certificate, such as BO or equivalent, and have relevant experience in electrical, mechanical or building-services maintenance, preferably within a hotel or resort. The role requires good knowledge of safety procedures, local regulations and equipment troubleshooting. The successful candidate is expected to lead technicians, respond quickly to breakdowns, maintain accurate records, coordinate with other departments and support uninterrupted guest services. Flexibility for shift work, strong communication skills, reliability and a hands-on approach are essential.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, high service standards and distinctive properties in city and resort destinations. In Malaysia, Shangri-La operates several well-known hotels and resorts, including properties in Kuala Lumpur, Penang, Kota Kinabalu and Langkawi. Engineering teams play an important role in maintaining guest rooms, public areas, utilities, life-safety systems and resort facilities. Employees generally work in a multicultural environment with structured hotel operations, training opportunities and career mobility across the group. Benefits may include staff meals, uniforms, medical coverage, service-related incentives and discounted stays, depending on the property and employment terms.

Working in Malaysia

Malaysia offers opportunities in hotels, resorts, engineering, tourism, food and beverage, healthcare, technology and construction. Popular island destinations include Langkawi, Penang, Pangkor, Redang, Perhentian, Tioman and parts of Sabah. Life is generally affordable outside major city centres, with tropical weather, diverse food, friendly communities and a relaxed coastal lifestyle. Malay, English, Mandarin and Tamil are widely used, while English is common in tourism and business. Foreign workers normally need an employer-sponsored Employment Pass or another approved work permit before starting employment; requirements depend on nationality, salary and position. Employers usually manage the application, and candidates should confirm medical checks, accommodation, insurance and relocation support. Malaysia has good air links, modern shopping and healthcare facilities, although island living can involve higher prices, ferry or flight dependence and fewer specialised services. Valid electrical qualifications and recognition of overseas certificates should be checked before relocating.