Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports Shangri-La Singapore’s sales team with client communication, proposals, contracts, presentations, appointment scheduling, sales reports and general administrative coordination. The role typically requires a diploma or degree in hospitality, business or a related field, along with strong organisational, communication and computer skills. Previous experience in hotel sales, events, reservations or a customer-facing environment is advantageous. The successful candidate is expected to be professional, detail-oriented, responsive and comfortable managing multiple priorities. Knowledge of hospitality sales systems and good written and spoken English are helpful. A positive attitude, teamwork, initiative and the ability to maintain accurate records while meeting deadlines are important.

About the employer

Shangri-La Singapore is a luxury five-star hotel located near Orchard Road, operated by Shangri-La Group, an international hospitality company founded in Asia. The hotel is known for its extensive gardens, elegant accommodation, restaurants, wellness facilities and comprehensive meeting and event spaces. It serves business travellers, leisure guests, families, weddings and corporate clients. Shangri-La places strong emphasis on warm Asian hospitality, personalised service, professional development and guest satisfaction. Employees may work across hotel operations, food and beverage, events, sales, guest services and support functions. The company generally looks for people who are service-minded, culturally aware, polished in presentation and able to work effectively in a fast-paced, international environment.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, aviation, finance, technology, retail and events. Its multicultural society combines Chinese, Malay, Indian and international influences, reflected in its food, festivals and languages. The lifestyle is safe, efficient and urban, with excellent public transport, shopping, healthcare and dining, although accommodation and everyday costs can be high. Popular areas include Orchard Road, Marina Bay, Sentosa, Tiong Bahru and the East Coast. Foreign employees generally need an employer-sponsored work pass; eligibility depends on the role, salary and qualifications. Employers usually guide successful applicants through the application process. Relocating candidates should budget for rent, deposits, transport, insurance and initial living expenses, and check current Ministry of Manpower requirements before accepting an offer.